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Privacy Policy

Last updated: March 15, 2026

This Privacy Policy describes how Alfi Digital SRL ("Company", "we", "us"), CUI 52377381, collects, uses, and protects your information when you use the Sanalock application ("Service"). We are committed to your privacy through our zero-knowledge architecture.

1. Zero-Knowledge Architecture

Sanalock uses client-side encryption. Your health data is encrypted in your browser using AES-256-GCM before it reaches our servers. We cannot access, read, or decrypt your health data. Your password never leaves your browser — it is used locally to derive encryption keys.

2. Data We Collect

We collect minimal data necessary to operate the Service:

  • Account data: username, email (optional), display name (optional)
  • Authentication data: a SHA-256 hash of your derived auth token, a random salt for key derivation
  • Encrypted blobs: your health data, encrypted client-side — we cannot read this
  • Session data: hashed session tokens, IP address, user agent, for security purposes
  • Audit logs: login events and account actions for security monitoring

3. Data We Do NOT Collect

We never collect or have access to: your password, your encryption key, your biomarker names or values, your lab results, your reference ranges, or any other unencrypted health data.

4. How We Use Your Data

Account data is used solely to provide the Service: authenticate you, store your encrypted data, manage your sessions, and send transactional emails (such as password reset links). We do not sell, share, or use your data for advertising. We do not use your data for AI training.

5. AI-Powered Features

Available to Premium subscribers, the Service offers optional AI-powered features (such as lab report parsing) that use Mistral AI as a third-party processor. When you use these features, the data you submit is sent to Mistral AI for processing. Under Mistral's Zero Data Retention (ZDR) policy, your data is processed in real time and is not stored, logged, or used for model training. No health data is retained by Mistral after the request is completed. You can use the Service without the AI features — they are entirely optional.

6. Data Storage and Security

Your encrypted data is stored on servers in the European Union. All data in transit is protected by TLS. At rest, your health data is encrypted with AES-256-GCM — even with full database access, your health data cannot be read.

7. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access: export your data at any time via the dashboard (CSV, JSON, or .bwdb format)
  • Rectification: update your profile information from the dashboard
  • Erasure: delete your account and all associated data from the dashboard
  • Portability: download your encrypted data in our open .bwdb format
  • Restriction: you can revoke individual sessions at any time

8. Cookies

We use only essential cookies: a session cookie (bw_session) for authentication, a language preference cookie (bw_lang) to remember your selected language, and a theme preference cookie (bw_theme) to remember your light/dark mode choice. We do not use tracking cookies, analytics, or third-party cookies.

9. Children

The Service is intended for users aged 16 and older. Children under 16 may not create accounts or use the Service directly. However, parents or legal guardians may use their own account to store and track health data on behalf of their children. In such cases, the parent or guardian is the data controller for their child's data, and all data remains encrypted under their account.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of changes by posting the updated policy on this page.

11. Contact

For privacy inquiries or to exercise your GDPR rights, contact us through our contact page or write to: Alfi Digital SRL, Str. Nicolae Tonitza 97, Et. 2, Ap. 8, Sat Scorteni, Bacau 607550, Romania.

© 2026 Sanalock. All rights reserved.

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